Privacy - Dan's Real English

Effective Date: [17/06/2023]

Dan’s Real English is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website dansrealenglish.com. We encourage you to read this policy carefully to understand our practices regarding your personal information.

Information We Collect

1.1 Personal Information When you visit our website, we may collect certain personally identifiable information (“Personal Information”) that you voluntarily provide to us. This may include your name, email address, contact information, and any other information you choose to provide when filling out forms, subscribing to our newsletter, or engaging in other activities on our website.

1.2 Usage Data In addition to Personal Information, we may collect non-personally identifiable information (“Usage Data”) automatically when you interact with our website. This may include your IP address, browser type, device type, referring/exit pages, and other usage details. We use this information to analyse trends, administer the site, track users’ movements, and gather demographic information for aggregate use.

Use of Information

2.1 Personal Information We may use the Personal Information you provide to us for the following purposes:

To respond to your inquiries, provide customer support, and fulfill your requests.
To send you administrative information, such as updates, security alerts, and other important notices.
To personalise your experience on our website and present relevant content.
To send you marketing communications, such as newsletters and promotional materials, where you have given your consent to receive such communications.
To improve our website, products, and services through analysis and research.

2.2 Usage Data We may use Usage Data for various purposes, including:

To analyse and monitor the usage of our website.
To diagnose technical issues and ensure the proper functioning of our website.
To enhance the user experience and improve the content and features of our website.

Information Sharing and Disclosure

3.1 Third-Party Service Providers We may engage trusted third-party service providers to perform certain functions on our behalf. These service providers have access to your Personal Information only to the extent necessary to fulfill their duties and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information.

Data Security

We implement reasonable security measures to protect your Personal Information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. Please note that we have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any such sites you visit.

6. Your Rights

6.1 Access and Rectification You have the right to access the Personal Information we hold about you and request corrections or updates if it is inaccurate or incomplete. If you would like to exercise this right, please contact us using the information provided at the end of this Privacy Policy.

6.2 Data Portability You have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another controller if technically feasible.

6.3 Data Erasure You have the right to request the erasure of your Personal Information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, and there are no overriding legitimate grounds for us to retain it.

6.4 Consent Withdrawal If you have previously provided consent for the processing of your Personal Information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing we conducted prior to your withdrawal.

6.5 Marketing Communications If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in the emails we send or by contacting us directly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date at the top of the page. We encourage you to review this Privacy Policy periodically for any updates.

Thank you for taking the time to review this privacy policy.

Please send any enquiries to admin@dansrealenglish.com